You are viewing a preview of this job. Log in or register to view more details about this job.

Parking Manager

Oregon State University

Parking Manager

Oregon State University

Department: Transportation Services (QTS)

Appointment Type: Professional Faculty

Job Location: Corvallis

Recommended Full-Time Salary Range: $85,000-$105,000

Job Summary:

The Transportation Services Department is seeking a Parking Manager. This is a full-time (1.00 FTE),12-month, professional faculty position.

This position is in Transportation Services within the Division of Finance and Administration at Oregon State University. Transportation Services provides safe, sustainable, customer-focused, and fiscally sound transportation programs and services. Transportation Services provides transportation options for commuters on the Corvallis campus as well as services and support for on- and off-campus transportation through the Beaver Bus campus shuttle and more. Transportation Services has a broad customer base including staff, faculty, students, service providers, and visitors.

The Parking Manager provides leadership in accordance with the vision of Transportation Services and is responsible for all aspects of parking management at Oregon State University, including office operations, field work, budget, asset management, customer service and staffing of the unit.

The incumbent develops and monitors parking budgets, evaluates technical data to plan for optimal use of the parking supply, provides training and guidance to staff, develops administrative and operational procedures and practices, manages contracts, and instills a very high level of customer service within all aspects of the operation. Serves as liaison to the campus community and beyond, creating a welcoming and user-friendly parking experience.

The Parking Manager is responsible for quality control and performance management of this complex, highly dynamic, and demanding operating environment.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

• Top 1.4% university in the world

• More research funding than all public universities in Oregon combined

• 1 of 3 land, sea, space and sun grant universities in the U.S.

• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

• 7 https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources that offer education, celebration and belonging for everyone

• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

• 35k+ students including more than 2.3k international students and 10k students of color

• 217k+ alumni worldwide

• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a https://hr.oregonstate.edu/benefits/prospective-employee with benefits eligible positions that is designed to meet the needs of employees and their families including:

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

• Free confidential mental health and emotional support services, and counseling resources.

• Retirement savings paid by the university.

• A generous paid leave package, including holidays, vacation and sick leave.

• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive.

https://bestplace4workingparents.com/policies/

Future and current OSU employees can use the https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator to learn more about the full value of the benefits provided at OSU.

Key Responsibilities

This is not intended to be an exhaustive list of duties. Additional duties will be assigned by position supervisor.70% Parking Management.

• Manages all aspects of the parking system at Oregon State University, and designs and maintains a vision and goals for parking operations and a plan to achieve them.

• Anticipates upcoming short-, mid-, and long-term needs of the unit and takes action to address those needs. On a regular basis, responds in a timely manner at a high level to questions or concerns from members of the campus community and the public.

• Prepares an annual operating and capital asset budget, reviews the parking operations budget monthly to monitor revenue and expenses, and maintains an ongoing awareness of the operating budget levels, the capital plan, and fund balances. Sets permit pricing, determines permit types, and selects sales dates to meet fiscal goals.

• Responsible for proper implementation of cash handling policies, procedures, and operations, and payment card industry compliance and reporting. Serves as the merchant manager for activities associated with the merchant IDs issued by the Oregon State Treasury.

• Maintains a detailed, accurate, current inventory of parking lots and space types, conducts parking demand analysis and projections, and provides technical management of oversell ratios for permit sales based on regular utilization studies and patrol staff observations.

• Identifies processes that need improvement for greater efficiency and error avoidance, introduces modern parking technology, innovation, and best practices for the management of parking at OSU, and works with others in Transportation Services to implement incentives and rewards for commuters who reduce their single-occupancy vehicle trip frequency.

• Determines construction and maintenance needs and priorities and makes project recommendations to the Director. Coordinates and administers planning, design and construction of preventative, non-capital maintenance and construction projects for Transportation Services.

• Establish and manage protocols and systems that allow for application of OSU, Transportation Services, and Parking Services policies, procedures, administrative practices, OSU Standards, ADA compliance standards, and all applicable contractual agreements. Works with campus partners to create a welcoming, user-friendly parking program for campus visitors, conferences, and special events.

30% Professional Leadership.

• Provides leadership and guidance for their assigned employees within Transportation Services.

• Instills a high level of customer service and professional standards in all aspects of the organization including permit sales, citations, citation appeals, management of unique campus parking situations, and condition of all parking assets, while maintaining an overall positive public image for the unit.

• Leads the unit to project confidence, competence and consistency and maintains the relationship of Parking Services with the OSU community.

• Clearly defines staff member's roles in writing through current position descriptions and written expectation documents, and regularly communicates expectations and performance observations with staff.

• Plans, assigns and approves work assigned to employees. Disciplines and rewards; prepares and signs annual performance reviews for employees in a timely manner. Conducts staff meetings on regular intervals to communicate matters pertaining to the function and operations of the unit. Ensures information is quickly communicated among staff to provide consistent information to customers. Reviews and makes decisions regarding practices and procedures, including business rules and standard operating procedures.

What You Will Need

• Bachelor's degree in Business Administration, Public Administration, or a field related to the position duties, OR 4 additional years of related professional experience in lieu of a Bachelor's degree

• 3-5 years of professional experience in a parking operation

• 2-3 years supervisory experience

• exceptional ability to work with a diverse range of individuals and stakeholders.

• highly effective verbal and written communication skills.

• successful record of customer service skills.

• knowledge of garage and surface lot parking operations and maintenance, and parking revenue control systems and technologies.

• demonstrated, successful budgetary management experience.

• MS office suite experience and parking management software experience.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

What We Would Like You to Have

• Completion of a professional parking certification program such as a Certified Parking Professional (CPP) from the National Parking Association, or a Parking, Transportation, & Mobility Professional (PTMP) credential from the International Parking & Mobility Institute.

• Familiarity with Parking Management software such as AIMS and/or T2, as well as familiarity with pay station and other parking meter technology.

• Experience with Transportation Options such as transit, carpool, vanpool, and incentives for choosing alternatives to driving alone.

• Experience managing parking or transportation in an academic setting.

• Experience working in a union environment.

• Grant writing/management experience.

Working Conditions / Work Schedule

Operate a university passenger vehicle; work in an office environment, occasionally lifting, carrying, pushing/pulling boxes and typical office equipment, weighing no more than 40 lbs. The Parking Manager may work some weekend or evening events, but regular hours are generally 8am to 5pm.

Special Instructions to Applicants

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact: Sarah Bronstein at sarah.bronstein@oregonstate.edu or 541-737-4037

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Starting salary within the salary range will be commensurate with skills, education, and experience.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our https://hr.oregonstate.edu/careers/background-checks website including the https://hr.oregonstate.edu/careers/candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at employee.relations@oregonstate.edu.

To apply, please visit: https://apptrkr.com/6946065

https://www.jobelephant.com/

jeid-09737f32d899d14dac25080698535e66